Page 23 - Continuing Studies Calendar 2014-2015

Professional
& Applied Communication Skills
develop talent by establishing a culture of wellness, providing learning opportunities and empowering people to be successful by enabling them
to play to their strengths. Learn concrete succession planning strategies to implement
a talent management system for success.
Facilitator: Paul Mohapel. See bio on page 56.
Length: 1 day
Date: Tue, Nov 18, 2014
Time: 9am-5pm
Cost: $225 + applicable taxes
Best to Register by: Tue, Nov 4, 2014

The Accidental Editor -
ONLINE
PAPA3802
Sometimes you become an editor by default. This online course provides an overview and hands-on approach to editing for accidental editors
- those who are not trained as professional editors, but who must edit professional writing as a part of their job. Without requiring a strong grammar background, these tips will show you what to look for to add clarity, assist with ow, and to convey a message with direct and instant impact.
Facilitator: Coreen Boucher. See bio on page 48.
Length: 3 weeks online
Date: Mon, Feb 23-Sun, Mar 15, 2015 Time: asynchronous
Cost: $255 + applicable taxes
Best to Register by: Mon, Feb 9, 2015
Addressing Communication Challenges at Work: Drilling Down and “Why”s-ing Up PAPA3804
Communicate as a leader, resolve dif cult communication challenges in the workplace, design powerful communication tools, systems and processes
in this two-day professional communication training program. Topics will include leadership communication, overcoming interpersonal
and organizational communi- cation challenges, developing
a communication plan and learning new tools, systems and mechanisms for change, innovation, ef ciency
and alignment.
Facilitator: Jennifer Walinga. See bio on page 59.
Length: 1 day
Date: Wed, Feb 4, 2015
Time: 9am-5pm
Cost: $225 + applicable taxes
Best to Register by: Wed, Jan 21, 2015
The Art of Deep Listening PAPA3808
Fact: the number one cause of communication breakdown is that people don’t feel heard. When that happens, tension builds and problems just get bigger. How we listen and what we say next determines the results and is 100% dependant on our ability to communicate
effectively. Learn about one of the most misunderstood and underdeveloped skills essential to successful communications: empathy. When put into practice the result is increased trust, goodwill and collegial respect both at home and in the workplace.
Facilitator: Rachelle Lamb. See bio on page 54.
Length: 1 day
Dates: Wed, Nov 5, 2014
Times: 9am - 5pm
Cost: $135 + applicable taxes
Best to Register by: Wed, Oct 22, 2014
Communicating with Clarity and Impact: Professional Writing, Public Speaking and Presentation Skills (Oct) PAPA3805, (Mar) PAPA3806
If you understand that writing, speaking, and presentation have the power to engage, move, and transform, then
join us for this two-day course in professional writing, public speaking, and presentation skills. Learn the tools and principles of writing, speaking and presenting through the Five C’s of effective communication. With practice, overcome performance anxiety and learn to speak (pitch and interview), write (letters, essays, reports, proposals) and present (PowerPoint, demonstration, and instruction) professionally and using media enhanced communication.
Facilitator: Jennifer Walinga. See bio on page 59.
Length: 2 days
Dates: Thu & Fri, Oct 23 & 24, 2014 orMon&Tue,Mar30&31,2015 Times: 9am-5pm
Cost: $450 + applicable taxes
Best to Register by: Thu, Oct 9, 2014 or Mon, Mar 16, 2015
Dif cult Conversations
(Oct) PAPA3785, (Apr) PAPA3786
We all dread them – having to confront a challenging co-worker, customer, or friend about a dif cult and uncomfortable issue. Often we handle them very poorly yet we can’t completely avoid them. Gain insights into
the multiple layers beneath each conversation and learn strategies (and a plan!) for handling these unpleasant exchanges in a manner
that addresses the core issues to make challenging conversations less anxious and more productive.
Facilitator: Paul Mohapel. See bio on page 56.
Length: 2 days
Dates: Fri, Oct 31 & Nov 7, 2014
or Fri, Apr 10 & 17, 2015
Times: 9am - 5pm
Cost: $350 + applicable taxes
Best to Register by: Fri, Oct 17, 2014 or Fri, Mar 27, 2015
Dif cult Conversations: The Potential for Change - ONLINE PAPA3787
The norm in our culture is to keep conversations light and stay on the surface of
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Royal Roads University Continuing Studies 2014-15 21