Page 13 - Contunuing Studies Calendar 2015-2016

how you can harness EI skills
to attain professional goals.
A complete personal EI pro le (the BarOn EQ-i 2.0 ) is included.
Facilitator: Paul Mohapel. See bio page 60.
Length: 1 day
Dates: Tue, Nov 17, 2015 or Fri, Apr 15, 2016
Time: 9am-5pm
Cost: $295 + applicable taxes
Best to Register by: Tue, Nov 3, 2015 or Fri, Apr 1, 2016
Emotional Intelligence and Mindfulness
PACS045
With increasing stress in
our lives comes destructive emotions that can rob us of happiness and contentment. Through mindfulness we
can learn to turn our dif cult emotions into our greatest teachers and sources of strength. Deepen the application of emotional intelligence skills by assessing ourselves on six emotional brain styles. Mindfulness strategies will be presented and practiced to help enhance each emotional style and cultivate more harmonious states, characterized by greater calmness and happiness. Complementary to Emotional Intelligence (see above).
Facilitator: Paul Mohapel.
See bio page 60.
Length: 2 days
Dates: Sat, May 14-Sun, May 15, 2016 Time: 9am-4pm
Cost: $195 + applicable taxes
Best to Register by: Sat, Apr 30, 2016
Essential Skills Series:
Program Evaluation
PACS022
The Essential Skills Series
is a four-day workshop
that equips participants
to enter and participate
in the evaluation eld. Graduates will be able to describe core evaluation concepts – from the uses and bene ts of evaluation through data collection
to standards – and gain experience in core evaluation practices. Prior knowledge
of evaluation or research methods is not required.
Facilitators: Various members
of the Canadian Evaluation Society. Length: 4 days
Dates: Tue, Oct 20-Fri, Oct 23, 2015 or Tue, Apr 26-Fri, Apr 29, 2016 Times: 9am-5pm
Location: Oct (Vancouver), Apr (RRU) Cost: $1,095 + applicable taxes
Best to Register by: Tue, Oct 6, 2015 or Tue, Apr 12, 2016
Excellent Customer Service
PACS012
Those who work on the frontlines are directly under scrutiny to perform amidst sometimes the most dif cult of circumstances and environments – and under pressure! How can we create a culture of best practices of customer service? Learn how to ensure we honour those who do the work and those who request the service while meeting the needs
and objectives of both, in an economy that often places a higher value on nancial rather than social or environmental bottom lines.
Facilitator: Brenda Robinson.
See bio on page 63.
Length: 2 days
Dates: Mon, Nov 30-Tue, Dec 1, 2015 Times: 9am-5pm
Cost: $450 + applicable taxes
Best to Register by: Mon, Nov 16, 2015
High Performance Meetings
PACS038
In today’s highly connected world, leaders are less frequently challenged to know all the answers, and more to create environments where others can contribute. Leaders need a toolbox with more than just the usual approaches to running meetings. We will explore a number of interactive techniques that can be used quickly and easily to engage the intelligence of others to explore the nature of an issue, possible options and ways to make decisions.
Facilitator: Shauna Fenwick. See bio on page 54.
Length: 1 day
Dates: Wed, Feb 3, 2016 Times: 9am-5pm
Cost: $195 + applicable taxes
Best to Register by: Wed, Jan 20, 2016
Intergenerational Workplace: Learning to Work Together PACS013
The workplace is shifting. How can we encourage
intergenerational involvement? Have we joined the “I” generation: are we isolated, insulated, independent, individualized and sometimes even indifferent? What about the new generations?
What motivates younger people to join in the work we do? What can we do
to maintain the energy, enthusiasm, enjoyment and excitement of our group? Is the new era dif cult – or just diverse? Develop understanding and tolerance for working with all generations in today’s work world.
Facilitator: Brenda Robinson. See bio on page 63.
Length: 1 day
Dates: Mon, Nov 9, 2015 Times: 9am-5pm
Cost: $195 + applicable taxes
Best to Register by: Mon, Oct 26, 2015
Intrapreneurship
PACS027
Intrapreneurs are people
who adopt entrepreneurial attitudes and apply start-
up practices within large bureaucratic organizations. Intrapreneurship is about a mindset rather than an output, about the “how” you get to better outcomes by trying
new practices, taking different approaches, and involving more problem-solvers in the problem you are addressing. Intrapreneurship is NOT about undermining the direction
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