Page 3 - Innovation Skills Profile

RELATIONSHIP-BUILDING AND COMMUNICATION SKILLS
The skills, attitudes, and behaviours needed to develop and maintain
interpersonal relationships that support innovation
You will be better prepared to add value to a task, project, or activity when you can:
IMPLEMENTATION SKILLS
The skills, attitudes, and behaviours needed to turn ideas into
strategies, capabilities, products, processes, and services
You will be better prepared to carry a task, project, or assignment through to success when you can:
Act and Contribute
• Engage others to make use of their • skills, knowledge, and abilities
• Build and maintain relationships • inside and outside your organiza-
tion, and with people from diverse • backgrounds
• Recognize that relationships are • reciprocal—invest in building and maintaining relationships
• Understand and work within the dynamics of a group
• Share information and expertise inside your organization and among your business partners—explain and clarify new and different ideas
Manage and Support Others
• Encourage, mentor, and coach others • to share ideas and speak freely—
foster an atmosphere of open-mind- edness •
Respect and support the ideas, ap- proaches, and contributions of others
Listen to and value diverse opinions and perspectives
Accept and provide feedback and guidance in a constructive manner
Overcome barriers among people that may impede results—anticipate sources of assistance and resistance
Promote personal development in others so they are better able to contribute to a team
Provide constructive feedback, guidance, and honest praise
Act and Contribute
• Set realistic goals and priorities
• Access and apply knowledge and skills from inside and outside your organization
• Exercise ingenuity when devising, planning, and implementing solutions
• Plan for contingencies—be ready with alternative strategies
• Adapt to changing circumstances
• Use the right tools and technologies to complete a task, project,
or assignment
Manage and Support Others
• Adopt and promote a “can do” attitude
• Understand how change affects the performance of your organization
• Be proactive in leading and respond- ing to change
• Empower employees to make decisions
• Tolerate mistakes when trying out new ideas
• Be tenacious—show initiative, commitment, and persistence to get the job done
• Accept feedback and learn from mistakes
• Check to see if a solution works, and act on opportunities for improvement
• Use metrics to measure and show the value of a solution
• Be accountable for what you and your group implement
• Value, support, and reward initiative
• Make change visible—highlight new and improved products, services, processes, strategies, and capabilities
• Measure the impacts of a solution on performance, productivity, and nancial results
• Involve others by delegating respon- sibility and supporting their efforts
• Make it easy for groups of people to collaborate and deliver new solutions
• Allocateresourcesfornetworkingand sharing ideas, knowledge, and skills
• Recognize and reward the success of individuals, teams, and groups of people
The skills, attitudes, and behaviours needed to produce new and improved products, processes, services, strategies, and capabilities